• Jenuary 2019 ~ December 2019

  Designing Interactive Contents on Smart Speaker
  인터랙티브 콘텐츠 서비스 기획 및 제작

  - Project with Korea Creative Content Agency, KOCCA
  - My Role : service planning and development, user interaction data analysis and improvement
  Developing a smart speaker service that curates classical music, named Classic Mate(CM). Each day one pair of classical musics are provided with simple explanations based on user's response.

• September 2018 ~ December 2018

  Next step for Conversational Agents
  Bixby 커뮤니케이션 UX

  - Project with Samsung Electronics
  - My Role : latest technology and trend research, developing conversational agent prototypes

• May 2018 ~ September 2018

  Culture Concierge & Preference Collection
  AI 챗봇 서비스 디자인

  - Project with Korea Creative Content Agency, KOCCA
  - My Role : planning and conducting user research
  (desk research, semi-structured interviews, tool based survey)

• March 2018 ~ May 2018

  Designing Home Entertainment AI Service Concept
  AI 서비스 컨셉 제안

  - Project with LG Electronics
  - My Role : user needs and trend research, operation of an ideation workshop, conceptualization and suggestion

publication

• August 2020

  A Study on Managing No-response situations in Content driven Voice User Interface [LINK]

  Byunghi Ko

  Master's Degree Thesis, Seoul National University

• February 2020

  How do users react to interactive contents on smart speaker? [LINK]

  Byunghi Ko, Jeongbok Lee, Soomin Lee, Joongseek Lee

  In Proc. of the HCIK ’20: Human Computer Interaction Korea. 2020.